Shipping policy
1. Shipping Process
1.1. Delivery Regions:
We provide fast and reliable shipping services to our customers in Europe and America. 1.2. Delivery Time:
Processing and packaging of your order typically take 1-2 business days. The delivery time may vary depending on the region and address to which your product will be shipped.
2. Delivery Options
2.1. Standard Delivery:
Standard delivery generally takes place within 5-7 business days. 2.2. Express Delivery:
We offer express delivery, and with this option, your order is typically delivered within 3-5 business days.
2.3. Free Shipping Campaigns:
We may organize free shipping campaigns during specific periods. Information about campaigns will be announced on our website and social media accounts.
3. Tracking Number
3.1. Shipment Tracking:
A tracking number will be provided for all orders, allowing you to track your order and know its location.
3.2. Tracking Notifications:
You will be notified via email or SMS when your order is shipped.
4. Return and Exchange Process
4.1. Damaged Products:
For products damaged during delivery, please contact us immediately. The return or exchange process will be initiated for damaged items.
4.2. Return and Exchange Conditions:
Detailed information about returns and exchanges can be found on our "Return Policy" page.
5. Contact
If you have any questions about our shipping policy, please contact us through our [toprakcreative@gmail.com]
Thank you!
TOPRAK CREATIVE [toprakcreative@gmail.com]