Shipping policy

1. Shipping Process


1.1. Delivery Regions:
We provide fast and reliable shipping services to our customers in Europe and America. 1.2. Delivery Time:

Processing and packaging of your order typically take 1-2 business days. The delivery time may vary depending on the region and address to which your product will be shipped.


2. Delivery Options


2.1. Standard Delivery:

Standard delivery generally takes place within 5-7 business days. 2.2. Express Delivery:

We offer express delivery, and with this option, your order is typically delivered within 3-5 business days.

2.3. Free Shipping Campaigns:

We may organize free shipping campaigns during specific periods. Information about campaigns will be announced on our website and social media accounts.

3. Tracking Number

3.1. Shipment Tracking:

A tracking number will be provided for all orders, allowing you to track your order and know its location.

3.2. Tracking Notifications:

You will be notified via email or SMS when your order is shipped.

4. Return and Exchange Process

4.1. Damaged Products:

For products damaged during delivery, please contact us immediately. The return or exchange process will be initiated for damaged items.

4.2. Return and Exchange Conditions:

Detailed information about returns and exchanges can be found on our "Return Policy" page.

5. Contact

If you have any questions about our shipping policy, please contact us through our [toprakcreative@gmail.com]

Thank you!

TOPRAK CREATIVE [toprakcreative@gmail.com]